I can’t bear in mind the final time I heard of a online game bug so dangerous that folks’s consoles simply stop in disgust — however some PlayStation four house owners are reporting that BioWare’s shared-world shooter Anthem is totally crashing their consoles. Or worse.
Whereas neither Sony nor BioWare proprietor Digital Arts has defined why this is perhaps taking place — or how widespread the difficulty is perhaps — EA now says it’s formally investigating the issue, and is asking gamers with the difficulty to reply a couple of questions in this forum thread.
We’re conscious of a crashing concern a few of you might have been reporting for #AnthemGame. We’re investigating and ask that you just share your crash knowledge reviews when prompted. When you’ve got, we’ll be reaching out to assemble data; if not, please reply to this thread on AHQ:https://t.co/36P21YFjYL
— EA Assist (@EAHelp) March 4, 2019
Based on a pair of much-upvoted posts on the Anthem subreddit, via Kotaku (and several earlier posts at EA’s boards), gamers with the difficulty are seeing their PS4 consoles fully flip themselves off, as in the event that they’d spontaneously unplugged the facility twine as an alternative of safely shutting down.
“The console powers down and will not power on using the normal method of pressing the PS4 button on the controller,” reads one particularly detailed report from a user named techjo, including that after a crash, the PlayStation winds up working a tough disc test. “Sometimes the button on the front of the console works, other times I have to unplug the console then plug it back in,” they add.
In uncommon instances, PS4 house owners are reporting that their consoles are being “bricked,” to the purpose they’ll now not correctly activate. That may very well be a aspect impact of the laborious drive or different elements spontaneously dropping energy — they’re not designed to do this, and it’s why the PS4 usually runs a tough disc test each time it unintentionally will get unplugged. This forum post suggests making an attempt a database rebuild in case your PS4 isn’t working correctly, although we haven’t tried that ourselves.
In any occasion, some offended players aren’t ready for Sony and EA to unravel the issue earlier than they take motion. One Reddit post with over 3,300 upvotes is urging gamers to cease enjoying fully till there’s a repair, and a few gamers try to get refunds on the sport with various levels of success. The Ask PlayStation UK account says the difficulty is “outside our refund policy,” although Variety and others say they had been capable of get a refund by means of PlayStation’s assist chat software.